Privacy Policy

This Privacy Policy describes how PaddleCorner collects, uses, stores, and handles information when you access the website, create an account, sign in, manage a profile, or submit paddle ratings and reviews.

Information you provide may include:

• Email address
• Display name
• Username
• First and last name, if provided
• Profile image URL, if provided
• Country, if added to your player profile
• Skill level, play styles, dominant hand, and bio, if provided
• Paddle ratings, reviews, and related review activity
• Account preferences
• Messages you send to the PaddleCorner contact email

If you register with email and password, PaddleCorner stores your account credentials using secure password hashing. We do not store your password in plain text.

If you sign in or register through Google, PaddleCorner may receive information authorised by you, such as:

• Name
• Email address
• Profile image
• Google account identifier

We use this information to:

• Authenticate you
• Create or locate your PaddleCorner account
• Maintain your account
• Protect account security

PaddleCorner does not receive or store your Google password.

When you use PaddleCorner, certain technical information may be collected automatically by our hosting, security, analytics, or infrastructure providers. This may include:

• IP address
• Browser type
• Device type
• Pages visited
• Request timestamps
• Diagnostic and security logs

PaddleCorner may use Google Analytics 4 (GA4) when you choose to accept optional analytics cookies. Analytics helps us understand traffic, navigation, paddle discovery, filters, and conversion funnels such as sign-ups and review submissions.

Analytics is optional and controlled through cookie preferences in the site footer. If you reject analytics, GA4 is not loaded and custom analytics events are not sent. You can change your choice at any time using the cookie preferences control.

PaddleCorner does not intentionally send email addresses, usernames, review text, passwords, or authentication tokens to Google Analytics. Event parameters are limited to non-sensitive catalogue and interaction metadata, such as paddle identifiers, filter categories, and aggregate ratings.

When analytics is enabled, Google may process usage data according to Google's applicable terms and privacy documentation. Approximate geographic reporting may be available through GA4 without PaddleCorner sending your country as a custom event parameter.

PaddleCorner may use cookies, browser storage, or similar technologies for:

• Authentication
• Maintaining user sessions
• Security
• Saving preferences
• Theme selection
• Optional analytics cookies (only if you accept)
• Basic site functionality

We do not use advertising or remarketing cookies. Optional analytics cookies are disabled until you accept them through the cookie banner or later change your preference in the footer.

We use information to:

• Create and manage user accounts
• Authenticate users
• Display public profile information where applicable
• Save and display paddle ratings and reviews
• Operate and improve the service
• Prevent fraud, abuse, or security incidents
• Respond to support and privacy requests
• Maintain website reliability
• Comply with legal obligations where applicable

Certain information may be visible to other users or the public, including:

• Display name
• Username
• Profile image, if provided
• Country flag or country display, when shown on reviews or profile summaries
• Skill level and play styles, when shown on reviews
• Submitted paddle ratings and review content
• Review activity such as helpful votes received

Your email address is not displayed publicly on PaddleCorner unless you choose to share it outside the platform.

PaddleCorner does not sell personal information.

Information may be shared with service providers necessary to operate the website, such as hosting providers, database providers, authentication providers, email providers, and monitoring or security providers.

Information may also be disclosed when reasonably necessary to comply with law, respond to valid legal requests, protect PaddleCorner, users, or the public, or investigate abuse, fraud, or security incidents.

If an account is suspended, disabled, deleted, or otherwise terminated, we may retain certain account information, security logs, moderation records, communications, and activity records where reasonably necessary to prevent fraud, investigate abuse, resolve disputes, enforce our Terms of Service, comply with legal obligations, or protect the rights and safety of PaddleCorner and its users.

Please also note that:

• Information no longer required will be deleted or anonymised according to PaddleCorner’s retention practices
• Some information may remain temporarily in system backups
• Security and moderation records may be retained for a reasonable period
• Limited information may be retained to prevent repeated abuse or attempts to evade restrictions
• Removing a public profile does not always require immediate deletion of every backend record
• User-generated content may be removed, retained, or anonymised depending on the circumstances
• PaddleCorner may retain records required for legal claims, disputes, security investigations, or compliance obligations

Account information may also be retained while your account remains active and for a reasonable period afterward where necessary for security, legal, backup, dispute, or operational purposes.

You may contact PaddleCorner to request:

• Access to personal information
• Correction of inaccurate information
• Account deletion
• Deletion of certain personal information
• Other privacy-related assistance

Self-service account deletion is not currently available in the product. Please email support@paddlecorner.com for account or privacy requests.

We use reasonable technical and organisational measures to protect information, but no internet service can guarantee complete security.

PaddleCorner is not specifically directed at children. Users who are not legally able to consent to data processing in their location should use the service only with appropriate parent or guardian involvement.

Users may access PaddleCorner from different countries. Information may be processed in locations where PaddleCorner or its service providers operate.

We may update this Privacy Policy as features, providers, or legal requirements change. The updated date will be shown at the top of this page.

For privacy questions or requests, contact support@paddlecorner.com.